- SIRXRSK003A - Apply store security systems and procedures
SIRXRSK003A
Apply store security systems and procedures
Application
This unit requires the team member to interpret, understand and apply store security procedures and relevant legislation, and operate and maintain security equipment, to detect and report theft, property offences and security risks. | |
Prerequisites
Nil | |
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA | ||
1 | Maintain store security systems. | 1.1 | Operate security equipment according to manufacturer instructions and store policy and procedures. |
1.2 | Regularly check security equipment to ensure operational effectiveness and identify faults. | ||
1.3 | Organise regular servicing according to store procedures or manufacturer specifications. | ||
1.4 | Apply surveillance of specific store areas according to store procedures and legislative requirements. | ||
1.5 | Enter security data accurately and update as required by store policy and procedures. | ||
2 | Deal with potentially unsecured situations. | 2.1 | Identify factors that increase security risk and regularly monitor, record and report on them according to instructions. |
Required Skills
This section describes the essential skills and knowledge and their level, required for this unit. |
The following skills must be assessed as part of this unit: surveillance techniques literacy and numeracy skills in relation to: interpreting legal documents interpreting store policy recording security data generating reports. |
The following knowledge must be assessed as part of this unit: store policy and procedures in regard to: dealing with theft and other property offences, including customer bag checking procedures dealing with other property offences, including criminal deception (false pretences) and criminal (wilful) damage operation and maintenance of store security equipment, taking into account manufacturer maintenance and operating procedures surveillance techniques relevant law and industry codes of practice and their application in relation to store policy and procedures, including privacy and the checking of customers' bags and purchases reporting methods. |
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the following is essential: consistently operates and maintains store security equipment identifies and reports potential security risks according to store policy. |
Context of and specific resources for assessment | Assessment must ensure access to: a real or simulated work environment relevant documentation, such as: store policy and procedures manuals equipment such as: security systems communication equipment. |
Methods of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: observation of performance in the workplace a role play third-party reports from a supervisor customer feedback answers to questions about specific skills and knowledge review of portfolios of evidence and third-party workplace reports of on-the-job performance. Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended. |
Assessing employability skills | Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts. Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. | |
Security equipment used in stores may include: | alarms surveillance equipment such as cameras and closed-circuit television security tags security bar codes. |
Store policy and procedures in regard to: | apprehension of thieves operation and maintenance of security equipment. |
Legislative requirements may include: | privacy or confidentiality laws Trade Practices and Fair Trading Acts consumer law awards and agreements property offences credit laws reporting procedures criminal law. |
Security data may be sourced through: | observation interviews records of complaint inventory reports financial reports surveillance footage. |
Reports may be delivered: | verbally in writing formally informally. |
Sectors
Sector | Cross-Sector |
Competency Field
Risk Management and Security | |
Employability Skills
The required outcomes described in this unit contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements. | |
Licensing Information
Not applicable.